Shipping Policy

Effective Date: July 2026

Thank you for shopping with Inn Arabia Dubai. We are committed to delivering your order safely and on time. Please review our Shipping Policy below.

Order Processing

Orders are processed within 1–2 business days after payment confirmation.
Orders placed on weekends or public holidays will be processed on the next business day.
You will receive an order confirmation and shipping confirmation via email or SMS once your order has been dispatched.

Shipping Time

Estimated delivery times:

Within UAE: 1–3 Business Days
GCC Countries: 3–7 Business Days
International Orders: 7–15 Business Days

Delivery times may vary depending on your location, customs clearance, and courier services.

Shipping Charges

Shipping charges are calculated at checkout based on your delivery location.
Free shipping may be available during promotional offers or on qualifying orders.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email or SMS so you can monitor the status of your shipment.

Delivery Information

To ensure successful delivery:

Please provide a complete and accurate shipping address.
Include a valid phone number and email address.
We are not responsible for delays or failed deliveries caused by incorrect or incomplete shipping information.

International Shipping

We ship to selected international destinations.

Please note:

Customs duties, import taxes, and local fees are the responsibility of the customer.
Delivery times may be extended due to customs inspections or local regulations.

Delayed Shipments

While we strive to deliver your order on time, delays may occur due to:

Weather conditions
Public holidays
Customs clearance
Courier service delays
High order volumes

We appreciate your patience and understanding in such situations.

Lost or Damaged Packages

If your package is lost in transit or arrives damaged:

Contact us within 48 hours of delivery or the expected delivery date.
Provide your order number and, if applicable, photos of the damaged package and product.
We will work with the shipping carrier to resolve the issue as quickly as possible.

Failed Delivery Attempts

If a delivery cannot be completed due to an incorrect address, unavailable recipient, or repeated failed delivery attempts, the package may be returned to us. Additional shipping charges may apply for reshipment.