Payment Policy

Effective Date: July 2026

At Inn Arabia Dubai, we strive to provide a secure and convenient payment experience for all our customers. Please review our Payment Policy before placing an order.


Accepted Payment Methods

We accept the following payment methods:

  • Credit Cards (Visa, MasterCard, American Express)
  • Debit Cards
  • Apple Pay
  • Google Pay
  • Shop Pay
  • PayPal (if available)
  • Cash on Delivery (COD) (Available in selected locations only)

Payment Security

Your payment information is processed through secure, encrypted payment gateways. We do not store or have access to your credit or debit card details.

All transactions are protected using industry-standard SSL encryption to ensure your personal and payment information remains secure.


Order Confirmation

Your order will be processed only after successful payment authorization.

Once your payment is confirmed, you will receive an order confirmation via email with your order details.


Currency

All prices displayed on our website are in the selected local currency. International customers may be charged in their local currency depending on their payment provider.


Payment Failure

If your payment is declined or fails:

  • Verify your card details and billing information.
  • Ensure sufficient funds are available.
  • Contact your bank or payment provider if the issue persists.
  • You may also choose an alternative payment method.

Cash on Delivery (COD)

Cash on Delivery is available only in selected locations.

  • Payment must be made in full at the time of delivery.
  • Please ensure the exact amount is available, if possible.
  • We reserve the right to limit or refuse COD services for certain orders or locations.

Taxes

Applicable taxes, VAT, or other government charges will be calculated and displayed during checkout in accordance with local regulations.


Refunds

Approved refunds will be issued to the original payment method used for the purchase.

Refund processing typically takes 5–10 business days, depending on your bank or payment provider.

Please refer to our Refund & Return Policy for complete details.


Fraud Prevention

To protect our customers, we reserve the right to:

  • Verify payment information before processing orders.
  • Cancel or refuse any order suspected of fraud or unauthorized activity.
  • Request additional verification if required.

Pricing Errors

While we make every effort to ensure accurate pricing, errors may occasionally occur. If a product is listed at an incorrect price, we reserve the right to cancel the order and issue a full refund if payment has already been made.


Contact Us

If you have any questions regarding payments, please contact our customer support team:

Inn Arabia Dubai
📧 Email: support@innarabia.com